Privacy Policy

Effective Date: 19 May 2026

Mastermind Creative Studios (“we”, “us”, “our”) respects your privacy and is committed to protecting any personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information in accordance with applicable data protection laws, including the Protection of Personal Information Act (POPIA) of South Africa.

1. Information We Collect

We may collect the following personal and business information: Full name and contact details (email address, phone number, social media handles) Business or artist information (stage name, brand details, project descriptions) Payment and billing information Audio, video, image, or creative content submitted for production Communication records (emails, messages, consultations) Website or social media interaction data (where applicable)

2. How We Use Your Information

We use your information to: Provide music, audio, visual, and creative production services Communicate with clients regarding projects and bookings Process payments and issue invoices Deliver completed creative work Improve our services and client experience Promote our portfolio (only with client consent) Comply with legal and regulatory obligations

3. Sharing of Information

We do not sell or rent your personal information. We may share information only when necessary with: Payment processors or banking institutions Technical or production collaborators working on your project Legal or regulatory authorities if required by law All third parties are required to maintain confidentiality and data protection standards.

4. Data Protection & Security

We take reasonable technical and organisational measures to protect your data against: Loss or theft Unauthorized access Misuse or alteration However, no digital system is 100% secure, and clients acknowledge this risk when sharing information electronically.

5. Retention of Information

We retain client information only for as long as necessary to: Complete services Maintain business records Comply with legal obligations

6. Your Rights (POPIA Compliance)

You have the right to: Request access to your personal information Request correction or deletion of your data Withdraw consent for marketing or promotional use Lodge a complaint regarding data handling

7. Cookies & Online

Tracking If applicable, our online platforms may use cookies or analytics tools to improve user experience and performance.

8. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be made available through our official communication channels.

9. Contact Information

Mastermind Creative Studios
525 Jan Shoba Street
South on Duncan Building
Hatfield, Pretoria
Phone: +27 60 719 5977

Email: info@mmcreativstudios.co.za